PRIVACY POLICY
Last Updated: June 29, 2026
This Privacy Policy explains how AUOTHREAD collects, uses, stores, and protects your personal information when you visit our website, create an account, place an order, contact us, or use our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
When you visit our website or place an order, we may collect the following types of information:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order information
- Size, color, style, and product preferences related to your order
- Payment-related information
- IP address
- Device and browser information
- Website usage data
- Communication records when you contact us
We do not store your full credit card information. Payment information is processed securely by our payment service providers.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Arrange shipping and delivery
- Provide order confirmations and shipping updates
- Respond to customer service requests
- Handle returns, refunds, exchanges, and after-sales support
- Help process size, color, style, or product-related inquiries
- Improve our website, products, shopping experience, and services
- Prevent fraud, abuse, or unauthorized transactions
- Comply with legal, tax, and regulatory obligations
- Send marketing emails or promotional information, if you have agreed to receive them
Payment Information
All payments are processed securely through trusted third-party payment service providers.
AUOTHREAD does not store your full credit card number or complete payment account information. Your payment details are handled by payment providers according to their own security and privacy policies.
Shipping and Delivery Information
To deliver your order, we may share necessary shipping information with logistics providers, carriers, fulfillment partners, or related service providers.
This may include your name, shipping address, phone number, email address, and order details required for delivery.
Sharing Your Information
We do not sell your personal information.
We may share your information only when necessary with:
- Payment service providers
- Shipping and logistics providers
- Website hosting or e-commerce service providers
- Customer service tools
- Marketing and analytics service providers
- Legal, tax, or regulatory authorities when required by law
These third parties may only use your information to provide services related to our website, orders, payments, delivery, customer support, marketing, analytics, or legal compliance.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support advertising or marketing activities.
Cookies may help us remember items in your cart, understand browsing behavior, improve product recommendations, and provide a smoother shopping experience.
You can manage or disable cookies through your browser settings. Please note that some website features may not work properly if cookies are disabled.
Email Marketing
If you subscribe to our newsletter or agree to receive promotional emails, we may use your email address to send product updates, offers, new arrival notices, style recommendations, and marketing messages.
You may unsubscribe from marketing emails at any time by following the unsubscribe instructions in the email or by contacting us at email@auothread.com.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
Data Retention
We keep your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, returns and exchanges, legal compliance, fraud prevention, accounting, and recordkeeping.
When your information is no longer needed, we will delete it or anonymize it where reasonably possible.
Your Rights
Depending on your country or region, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Withdraw consent for marketing communications
- Request information about how your data is used
To make a privacy-related request, please contact us at email@auothread.com.
Children’s Privacy
Our website and products are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us at email@auothread.com, and we will take appropriate steps to remove the information.
International Data Transfers
As an online fashion store, we may process and store information through service providers located in different countries or regions.
By using our website and placing an order, you understand that your information may be transferred, processed, or stored outside your country or region, where data protection laws may differ.
Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or policies of third-party websites. We recommend that you review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements, or service providers.
Any updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy, your personal information, or how we handle your data, please contact us:
Email: email@auothread.com